Over the years, Saud Bahwan Group has got even closer to its customers…with activities so diversified & deep reaching that they touch almost the entire population of Oman.
Saud Bahwan Group's nationwide presence even in the remotest locations of Oman ensures that the Group's activities continue to make a positive difference, in Automotive & Allied business, Heavy Vehicles, Construction Equipment, Turnkey Projects, Special Equipment, Municipal & Civic Services, Property & Real Estate and Travel & Tourism.
These are supported by massive investments made to ensure the highest standards of excellence in all activities. A network of branches across the nation with more on the way – fulfilling the Chairman's vision of providing a facility within a 30 km. radius of the customer, anywhere in Oman.
Round the clock, round the year service facilities spread across Oman offer customers a service unique to the entire Gulf. High parts availability is ensured through a network of 62 outlets and over 300 dealers. And satellite links with overseas principals.
Providing SBG with a strong technological edge is a dedicated computer centre – the largest in the private sector in Oman. The centre provides sound, customer – centric business solutions using a state of the art IT infrastructure. Over the years, the Group has developed many mission critical systems that provide vital information for managing many business operations, effectively.
However, sophisticated technology requires equally talented manpower to exploit its full potential. That's why SBG holds in high regard its talented team of professionals who continue to set new standards in various functional area.
The Group is totally committed to national priorities and continues to play a major role in developing a large base of local talent through extensive training of Omanis.
Always on the lookout for new challenges and opportunities, the Group continues to confidently foray into new fields – in new sectors of the economy. However, even more important than the objective of growth in turnover it that of raising customer care to greater heights. A special Customer Care Cell headed directly by the Chairman ensures that as the organisation grows, it gets even closer to the Customer.
A special Customer Care Cell headed directly by the Chairman ensures that as the organisation grows, it gets even closer to the customer.
In pushing outward the boundaries of excellence, the goal has always been "Customer Satisfaction No. 1".